Privacy Policy

Who We Are

We are a family-run joinery company based in Edinburgh, specialising in window and external door installations. This Privacy Policy outlines how we handle and protect any personal information collected through our website.

What Information We Collect

When you use our site or contact us, we may collect:

Your name and contact details (email, phone number)
Address or location (if relevant to a quote)
Information about your project
Anonymous usage data (e.g. browser type, IP address)

How We Use Your Information

We use the information you provide to:

Respond to enquiries and provide quotes
Follow up on your requests
Improve our services and website

We do not sell your information to third parties.

Cookies & Website Analytics

Our site may use basic cookies and tools like Google Analytics to help us understand how visitors use our site. These cookies do not identify you personally and you can disable them via your browser settings.

Data Security

We take your privacy seriously. Your personal data is stored securely and only used for its intended purpose. We limit access to your information and take steps to keep it safe.

Your Rights

Under UK GDPR, you have the right to:

Request access to the data we hold about you
Ask for corrections or deletions
Object to how your data is used

To make a request, email us at caledoniajoinery@outlook.com

Updates to This Policy

We may update this policy occasionally. Please check this page for the latest version.

Contact Us

If you have any questions about how we handle your data, please contact us:
📧 caledoniajoinery@outlook.com
📞 07576774686